Building the Right Relationship with Subject Matter Experts
- Fachvortrag
- Projekt-, Team- und Kostenmanagement in der Technischen Kommunikation
- 15. November
- 15:00 - 15:45 PM (MEZ)
- C4.2/3
- beendet
- Keine Folien hochgeladen
-
Paula Stern
- WritePoint Ltd.
Inhalt
Subject Matter Experts (SMEs) are very special and intelligent people who are extremely savvy when it comes to the development of the product and often extremely unaware of the intricacies of documentation. The relationship between SMEs and tech writers must be based on mutual respect and a clear view of common goals.
What lessons can we learn to improve our relationship with SMEs?
Das lernen Sie
In addition to an overall discussion of a typical information workflow between SMEs and technical communicators, you'll learn about:
- Improving lines of communication
- Gaining (and giving) respect
- Best practices for working together
Vorkenntnisse
None
Referent:in
Biografie