Content as a Service for medical devices? Yes, we can!
- Fachvortrag
- Analyse und Content-Strategie
- 15. November
- 15:00 - 15:45 PM (MEZ)
- C6.2
- beendet
- Keine Folien hochgeladen
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Nuria Villagrasa
- Roche Diagnostics Int. AG
Inhalt
At Roche Diagnostics, we have developed a first CaaS implementation connecting our Content Delivery Platform to the app our customers use to log issues. This way, we can deliver dynamically the specific troubleshooting content for the issue they are logging, directly on the app where they are. Additionally, we have improved our processes to produce and update content in a more efficient and faster way, while remaining compliant.
Das lernen Sie
You will learn how we implemented Content as a Service, using a CCMS and a CDP connected to an external app that consumes content via API, and how we optimized processes to keep content continuously up-to-date while remaining compliant.
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