Writing Effective Definitions and Analogies for User Success
- Workshop
- Inhaltserstellung
- 15. November
- 11:30 - 13:15 AM (MEZ)
- C9.3
- beendet
- Keine Folien hochgeladen
-
Leah Guren
- Cow TC
Inhalt
No matter how carefully you use simple, clear language, you can’t always avoid technical terms. Not all of your users may understand these terms. This can lead to poor user compliance in reading and following the documentation. In some cases, you may need to write a creative analogy to explain an abstract concept. Both of these skills help users understand the content and successfully complete tasks.
Das lernen Sie
- Understand the role of a technical definition and when you need one.
- Learn the essential elements for a good definition.
- Practice the art of creating a useful technical analogy.
Vorkenntnisse
Any TechComm practitioner with some writing experience.
Referent:in
Biografie