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Vita
Daniela worked as a translation validator in the Philips Healthcare localization department from 2003-2010. Since 2010, she has been responsible for establishing and implementing terminology management processes and their integration into existing Philips localization infrastructures and beyond. To this end, she identifies key performance indicators (KPIs) and pushes the boundaries of active content governance to enable consistent, scalable, reproducible, and machine-measurable source content quality – one of the key ingredients for a great customer experience.