Vita

Name: Anna Goncharova

Experience: With five years of experience as a senior tech writer, I have a strong foundation in delivering exceptional technical documentation.

Expertise: I specialize in creating comprehensive, user-centric, and effective documentation for complex software products. My expertise spans various domains, including cloud computing, cybersecurity, and software development.

Contributions: As a senior tech writer at inDrive, I have made significant contributions to enhancing documentation practices. By collaborating closely with cross-functional teams, including engineers, product managers, and UX designers, I ensure that the documentation aligns with the product vision and meets user requirements.

Technical Skills: Proficient in a wide range of documentation tools and platforms, such as MadCap Flare, Confluence, Jira, and Git. Experienced in version control systems and Agile methodologies, ensuring efficient collaboration and streamlined documentation processes.

Approach: I adopt a continuous documentation and "docs-as-code" approach for maintaining of tech documentation.

Passion: I am passionate about empowering engineers of our company (and not only) with the knowledge they need to effectively navigate and utilize tech documentation and data. I believe that well-crafted documentation plays a pivotal role in enhancing internal sharing of valuable knowledge, speeding up onboarding, user experiences and reducing support requests.

Conclusion: As a senior tech writer at inDrive, I bring a wealth of experience, technical expertise, and a user-centric mindset. I am dedicated to delivering high-quality documentation that supports inDrive's mission of providing exceptional software solutions.

Soziale Medien

• https://www.linkedin.com/in/anna-goncharova-52557a279/